Key Responsibilities

• Build concepts for luxury food court business and work with relevant teams to develop ideas.
• Ensure the smooth running of the day-to-day food court operations in accordance with all core standards of the company policies andprocedures, achieving optimum financial return
• Set Operation process for new branch opening and drive sales each branch to meet the target as well as achieve P&L target of the outlets.
• Monitor Labor by analyzing reports, labor scheduling, Labor productivity.
• Works closely with the Kitchen department to ensure the preparation, presentation and service of food products is at the highest quality at all times.
• Maintain high quality of food and vendors by ensuring compliance with all operations procedures/standard as well as negotiate on contracts and rental terms with property parties.
• Controls operating and merchandising  costs. 
• Plan and optimize supplies, utilities and all cost/expenses.
• Establishes a yearly F&B marketing plan, ensure clear action plans to penetrate key market segments.
• Coordinate with marketing department to implement marketing campaign and new products to meet brand’s objectives.
• Monitors market trends, competitive data and business forecasts.
• Works closely with Finance to establish the annual operating plans, identifying and responding to margin and cost improvement opportunities
• Monitors and overviews consistent training and development plans for all employees to ensure position guest experience, high employee morale and strategic continuity planning within the company.
• Implements and adheres to the company standards policies, systems and procedures relating to operations, including maintenance, environmental health and safety systems and quality standards.